IntroductionOn certain Windows Server 2008 R2 machines you may experience the Server Manager being unable to open Roles and/or Features in the MMC. The error it usually comes back with is Unexpected error refreshing Server Manager: The remote procedure call failed. (Exception from HRESULT: 0x800706BE).Certain people have also reported finding that there is also an error being logged in the event log – Error 1601. Various reasons lead us to believe that this is an issue related to file corruption. More specifically, file corruption caused by failed Windows Updates.If your Server Manager is crashing and you’re unable to add Roles or Features this article will talk you through a number of steps which may help you resolve the issue.
Step 1 – Download & Install System Update Readiness Tool (KB947821)The first step in trying to diagnose this is to download and install KB947821 on the server which is having the problem with System Manager and generating the 0x800706BE refresh error. You can download it from System Update Readiness Tool, runs a onetime scan for inconsistencies that might prevent future servicing operations.
This scan typically takes less than 15 minutes to run. However, the tool might take significantly longer on some computers. The Windows Update progress bar is not updated during the scan, and progress seems to stop at 60% complete for some time. This behavior is expected. The scan is still running and you should not cancel the update. If you are prompted to restart your computer, do so. Step 2 – Analyze KB947821 output log fileAfter you install KB947821 on your computer, you need to inspect the output log file it left behind.
Internet Manager Error Unpacker Procedure Free
You can find the file in: C:WindowsLogsCBSCheckSUR.logThe log should show what files have been detected as corrupt or missing from/in the C:windowsservicingpackages folder. For instance, on our test machine they were shown as: 2010-10-07 09:30:43, Info CBS Failed to get session package state for package: Package3forKB97546731bf3856ad364e35amd646.1.1.0 HRESULT = 0x80070490 - ERRORNOTFOUND2010-10-07 09:30:43, Info CBS Failed to get session package state for package: Package2forKB97546731bf3856ad364e35amd646.1.1.0 HRESULT = 0x80070490 - ERRORNOTFOUNDYou might also want to have a look at the CheckSUR.persist.log.